:root{
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  --color-scheme:dark;
  color-scheme:var(--color-scheme);
  --bg:#080c12;
  --bg-soft:#0b1017;
  --bg-glow:#172538;
  --surface:#121b27;
  --surface-2:#0d151f;
  --surface-3:#172231;
  --text:#eef3f8;
  --text-soft:#aab7c5;
  --muted:#99a9ba;
  --line:#263344;
  --line-strong:#34445a;
  --accent:#46d49a;
  --accent2:#72cfff;
  --accent-text:#07130f;
  --success:#71e3b0;
  --danger:#ffaaa8;
  --warn:#ffd58a;
  --button-bg:#eef3f8;
  --button-text:#0b1017;
  --placeholder:#708398;
  --shadow:rgba(0,0,0,.18);
  background:var(--bg-soft);
  color:var(--text)
}
*{box-sizing:border-box}
html{background:var(--bg)}
body{margin:0;min-height:100vh;background:radial-gradient(circle at 15% 0%,var(--bg-glow) 0,var(--bg-soft) 42%,var(--bg) 100%);color:var(--text)}
.shell{width:min(1180px,100%);margin:auto;padding:52px 24px}.shell.narrow{max-width:620px}.hero{max-width:850px;padding:40px 0}
.eyebrow{font-size:.78rem;letter-spacing:.16em;text-transform:uppercase;color:var(--muted)}.brand{display:inline-flex;align-items:center;gap:.62rem;padding:0;background:transparent;color:var(--text);font-weight:900;font-size:1.2rem}.brand:hover{text-decoration:none}.oc-product-mark{width:34px;height:34px;flex:0 0 34px;border-radius:50%;position:relative;display:grid;place-items:center;background:radial-gradient(circle at 50% 50%,#050806 0 23%,#49d16c 24% 34%,#0d2114 35% 57%,#4add6c 58% 64%,#07100a 65%);box-shadow:0 0 0 1px rgba(93,225,124,.25),0 0 20px rgba(66,199,99,.14)}.oc-product-mark:before{content:"";position:absolute;width:3px;height:14px;border-radius:3px;background:#f7f9f7;top:3px;transform:rotate(8deg);transform-origin:bottom}.oc-product-mark span{width:6px;height:6px;border-radius:50%;background:#fff;box-shadow:0 0 0 2px #16351f}.oc-product-word{display:inline-block;letter-spacing:-.04em;line-height:1}.oc-product-word>span{color:#49d16c}.muted{color:var(--muted)!important}.topbar{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:42px}.topbar .button-link{margin-left:8px}
h1{font-size:clamp(2.25rem,6vw,5rem);line-height:1;margin:16px 0 20px;color:var(--text)}h2{font-size:1.35rem;margin-top:0;color:var(--text)}h3{margin-top:0;color:var(--text)}p{color:var(--text-soft);line-height:1.65}.hero p{font-size:1.1rem;max-width:760px}
a{color:var(--accent2);text-decoration:none}a:hover{text-decoration:underline}
.actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:28px}.actions a,.button,button{border:1px solid transparent;border-radius:10px;padding:12px 17px;background:var(--button-bg);color:var(--button-text);font-weight:800;cursor:pointer;font:inherit}.actions a.secondary,.button.secondary,.secondary{background:var(--surface-3);color:var(--text);border:1px solid var(--line-strong)}.button-link{background:none;color:var(--accent2);padding:0;border-radius:0}.button-link:hover{text-decoration:underline}
button:disabled{opacity:.45;cursor:not-allowed}
input,select,textarea{font:inherit;color:var(--text);background:var(--surface-2);border:1px solid var(--line-strong);border-radius:9px;padding:10px 12px}input::placeholder,textarea::placeholder{color:var(--placeholder)}select{color-scheme:var(--color-scheme)}label{color:var(--text)}hr{border:0;border-top:1px solid var(--line);margin:16px 0}
.grid,.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-top:36px}.cards{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));margin-top:18px}
.panel,.card,article{border:1px solid var(--line);border-radius:16px;padding:22px;background:rgba(18,27,39,.94);color:var(--text);box-shadow:0 16px 50px var(--shadow)}
.form-stack{display:grid;gap:16px}.form-stack label{display:grid;gap:7px;color:var(--text);font-weight:700}.form-stack label.inline{display:flex;align-items:center;gap:9px;font-weight:500}.form-stack input,.form-stack select,.form-stack textarea{width:100%;border:1px solid var(--line-strong);background:var(--surface-2);color:var(--text);border-radius:10px;padding:12px 13px;font:inherit}.form-stack input[type=checkbox]{width:auto}.form-stack small{font-weight:400;color:var(--muted)}.message{min-height:1.4em;margin:0;color:var(--danger)}
.badge{display:inline-flex;border:1px solid var(--line-strong);border-radius:999px;padding:5px 9px;font-size:.78rem;color:var(--text-soft)}.feature-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 24px;margin-top:26px;padding:0;list-style:none}.feature-list li{color:var(--text-soft)}.feature-list li::before{content:"✓";margin-right:8px;color:var(--accent2);font-weight:900}
.status{color:var(--muted)}.success,.good{color:var(--success)}.warn{color:var(--warn)}.danger,.error{color:var(--danger)}
@media(max-width:760px){.grid,.feature-list{grid-template-columns:1fr}.shell{padding:34px 18px}.topbar{align-items:flex-start;flex-direction:column}.hero{padding-top:18px}}


/* v1.1.1 cross-site responsive hardening */
.shell,.panel,.card{min-width:0}
table{max-width:100%}
@media(max-width:760px){
  table{display:block;overflow-x:auto;-webkit-overflow-scrolling:touch}
  .topbar{gap:10px;flex-wrap:wrap}
  .actions,.toolbar{flex-wrap:wrap}
}

/* v1.4 anti-bot honeypot: present to simple form-fill bots, never visible to humans. */
.hp-field{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important;opacity:0!important;pointer-events:none!important}

/* OcheControl v1.4 platform operations */
.platform-admin{max-width:1500px}.platform-tabs{display:flex;gap:8px;flex-wrap:wrap;margin:22px 0}.platform-tabs button{background:var(--surface-2);color:var(--text);border:1px solid var(--line-strong)}.platform-tabs button.active{background:var(--accent);color:var(--on-accent,#06120b)}.metric-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:18px}.metric-card{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:18px}.metric-card strong{display:block;font-size:2rem}.metric-card span{color:var(--muted)}.toolbar,.button-row,.rowline{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.toolbar{margin-bottom:14px}.toolbar input{min-width:280px;flex:1}.two-col{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px}.subpanel{padding:12px;border:1px solid var(--line);border-radius:10px}.status-list{display:grid;grid-template-columns:minmax(130px,.5fr) 1fr;gap:8px 14px}.status-list dt{font-weight:700}.status-list dd{margin:0}.rowline{justify-content:space-between;border-bottom:1px solid var(--line);padding:9px 0}.danger-zone{margin-top:18px;border:1px solid var(--danger,#c54);border-radius:10px;padding:12px}.template-editor{border:1px solid var(--line);border-radius:10px;padding:10px;margin:8px 0}.state-active,.state-delivered,.state-sent{background:color-mix(in srgb,var(--success,#4c8) 22%,transparent)}.state-grace,.state-retry,.state-past_due{background:color-mix(in srgb,var(--warning,#da3) 25%,transparent)}.state-suspended,.state-failed,.state-bounced,.state-complained,.state-cancelled{background:color-mix(in srgb,var(--danger,#c54) 24%,transparent)}.good{font-weight:700}.platform-admin table{width:100%}.platform-admin code{white-space:pre-wrap;word-break:break-word}.warning{border-color:var(--warning,#da3)!important}.danger{border-color:var(--danger,#c54)!important}@media(max-width:850px){.two-col{grid-template-columns:1fr}.platform-admin .toolbar>*{width:100%}.platform-admin .table-wrap{overflow-x:auto}}

/* Platform audit readability */
.audit-heading{display:flex;justify-content:space-between;gap:18px;align-items:flex-start;margin-bottom:14px}.audit-heading h2{margin-bottom:4px}.audit-toolbar{display:grid;grid-template-columns:minmax(280px,1fr) minmax(180px,240px) minmax(140px,180px);gap:10px;margin:14px 0 18px}.audit-toolbar input,.audit-toolbar select{width:100%}.audit-list{display:grid;gap:10px}.audit-event{display:grid;grid-template-columns:118px minmax(0,1fr);gap:16px;padding:14px 16px;border:1px solid var(--line);border-radius:12px;background:var(--surface-2)}.audit-event-time{display:flex;flex-direction:column;gap:3px;color:var(--muted);font-size:.88rem}.audit-event-time strong{color:var(--text);font-size:.92rem}.audit-event-title{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.audit-event-title strong{font-size:1.02rem}.audit-category{font-size:.72rem;text-transform:uppercase;letter-spacing:.04em;border:1px solid var(--line-strong);border-radius:999px;padding:2px 7px;color:var(--muted)}.audit-event-main p{margin:6px 0 8px;line-height:1.45}.audit-meta{display:flex;gap:18px;flex-wrap:wrap;color:var(--muted);font-size:.84rem}.audit-meta b{color:var(--text);margin-right:4px}.audit-technical{margin-top:9px;font-size:.82rem}.audit-technical summary{cursor:pointer;color:var(--muted);width:max-content}.audit-technical pre{margin:8px 0 0;padding:10px;max-height:240px;overflow:auto;background:var(--surface);border:1px solid var(--line);border-radius:8px;white-space:pre-wrap;word-break:break-word}.audit-pager{display:flex;justify-content:center;align-items:center;gap:12px;margin-top:16px}.audit-compact .audit-event{grid-template-columns:100px minmax(0,1fr);padding:11px 12px}.audit-compact .audit-technical{display:none}@media(max-width:760px){.audit-heading{display:block}.audit-heading>.badge{display:inline-block;margin-top:8px}.audit-toolbar{grid-template-columns:1fr}.audit-event,.audit-compact .audit-event{grid-template-columns:1fr;gap:8px}.audit-event-time{flex-direction:row;gap:8px}.audit-meta{display:grid;gap:4px}}

/* v1.8 organiser experience: persistent league context + rapid switching */
.oc-ops-nav{position:sticky;top:0;z-index:900;display:flex;align-items:center;justify-content:space-between;gap:14px;width:100%;padding:10px clamp(14px,3vw,28px);background:color-mix(in srgb,var(--bg) 92%,transparent);backdrop-filter:blur(14px);border-bottom:1px solid var(--line);box-shadow:0 8px 28px rgba(0,0,0,.16)}
.support-admin-banner+.oc-ops-nav{top:41px}.oc-ops-context{display:flex;align-items:center;gap:8px;min-width:0}.oc-ops-brand{display:flex;align-items:center;gap:7px;color:var(--text);font-weight:900;white-space:nowrap}.oc-ops-brand:hover{text-decoration:none}.oc-ops-divider{color:var(--line-strong)}.oc-ops-current{color:var(--muted);font-size:.85rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:200px}.oc-ops-links{display:flex;align-items:center;gap:5px;min-width:0}.oc-ops-links>a,.oc-jump-button{padding:8px 10px;border-radius:9px;border:1px solid transparent;background:transparent;color:var(--text-soft);font-size:.84rem;font-weight:800;white-space:nowrap}.oc-ops-links>a:hover,.oc-ops-links>a.active{background:var(--surface-3);border-color:var(--line-strong);color:var(--text);text-decoration:none}.oc-jump-button{border-color:var(--line-strong);background:var(--surface-2);color:var(--text)}.oc-jump-button kbd{margin-left:6px;padding:2px 5px;border:1px solid var(--line-strong);border-radius:5px;color:var(--muted);font:inherit;font-size:.68rem}.oc-jump-dialog{width:min(720px,calc(100vw - 24px));max-height:min(760px,calc(100vh - 24px));border:1px solid var(--line-strong);border-radius:18px;padding:18px;background:var(--surface);color:var(--text);box-shadow:0 28px 90px rgba(0,0,0,.58)}.oc-jump-dialog::backdrop{background:rgba(2,7,12,.74);backdrop-filter:blur(4px)}.oc-jump-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}.oc-jump-head h2{margin:3px 0 10px}.oc-jump-close{font-size:1.35rem;padding:6px 11px}.oc-jump-search{width:100%;font-size:1.05rem;padding:13px 15px;margin:4px 0 12px}.oc-jump-grid{display:grid;gap:6px;overflow:auto;max-height:520px}.oc-jump-grid a{display:grid;gap:2px;padding:11px 12px;border:1px solid transparent;border-radius:11px;color:var(--text);background:var(--surface-2)}.oc-jump-grid a:hover,.oc-jump-grid a.selected{border-color:var(--accent);background:var(--surface-3);text-decoration:none}.oc-jump-grid a span{color:var(--muted);font-size:.82rem}.oc-jump-help{display:flex;justify-content:flex-end;gap:12px;color:var(--muted);font-size:.72rem;margin-top:10px}.oc-page-context{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin:0 0 18px}.oc-breadcrumbs{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:.82rem}.oc-breadcrumbs a{color:var(--text-soft)}.oc-context-actions{display:flex;gap:8px;flex-wrap:wrap}.oc-context-actions a{padding:8px 10px;border:1px solid var(--line-strong);border-radius:9px;background:var(--surface-2);color:var(--text);font-size:.8rem;font-weight:800}.oc-context-actions a:hover{text-decoration:none;background:var(--surface-3)}
@media(max-width:1000px){.oc-ops-nav{align-items:flex-start;flex-direction:column;gap:8px}.support-admin-banner+.oc-ops-nav{top:0}.oc-ops-links{width:100%;overflow-x:auto;padding-bottom:2px;scrollbar-width:thin}.oc-ops-links>a,.oc-jump-button{flex:0 0 auto}.oc-ops-current{max-width:48vw}}
@media(max-width:620px){.oc-ops-nav{padding:9px 12px}.oc-ops-current{display:none}.oc-ops-links>a[data-ops-key="issues"],.oc-ops-links>a[data-ops-key="players"]{display:none}.oc-jump-button kbd{display:none}.oc-jump-help{display:none}.oc-jump-dialog{padding:14px}.shell{padding-top:26px}}

/* v1.8.1 visual usability: consistent semantic icons and clearer action hierarchy */
.oc-icon{width:1.05em;height:1.05em;display:inline-block;flex:0 0 auto;vertical-align:-.14em;overflow:visible}
.oc-icon-label{display:inline-flex!important;align-items:center;gap:.48rem}
.oc-icon-label>.oc-icon{color:currentColor;opacity:.92}
button.oc-icon-label,.button.oc-icon-label,.actions a.oc-icon-label,.oc-context-actions a.oc-icon-label{justify-content:center}
.oc-ops-links>a.oc-icon-label,.oc-jump-button.oc-icon-label{gap:.42rem}
.oc-ops-links>a.active>.oc-icon{color:var(--accent)}
.oc-ops-brand>.oc-icon{color:var(--accent);width:1.18em;height:1.18em}
.oc-jump-search-wrap{position:relative;margin:4px 0 12px}.oc-jump-search-wrap>.oc-icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--muted);z-index:2}.oc-jump-search-wrap .oc-jump-search{margin:0;padding-left:42px}
.oc-jump-grid a{grid-template-columns:32px minmax(0,1fr);align-items:center;gap:10px}.oc-jump-grid a>.oc-icon{width:22px;height:22px;color:var(--accent2)}.oc-jump-copy{display:grid;gap:2px;min-width:0}.oc-jump-copy>span{color:var(--muted);font-size:.82rem}
.tabs button.oc-icon-label,.platform-tabs button.oc-icon-label{gap:.45rem}.tabs button.active>.oc-icon,.platform-tabs button.active>.oc-icon{color:inherit}
.oc-action-primary{box-shadow:0 0 0 1px color-mix(in srgb,var(--accent) 18%,transparent),0 8px 20px color-mix(in srgb,var(--accent) 12%,transparent)}
.oc-action-danger{border-color:color-mix(in srgb,var(--danger) 62%,var(--line-strong))!important;color:var(--danger)!important;background:color-mix(in srgb,var(--danger) 9%,var(--surface-2))!important}
.oc-action-safe{border-color:color-mix(in srgb,var(--success) 44%,var(--line-strong))!important}
.oc-action-hint{display:inline-flex;align-items:center;gap:6px;color:var(--muted);font-size:.78rem}
.oc-empty-state{display:grid;justify-items:center;text-align:center;gap:8px;padding:30px 18px;border:1px dashed var(--line-strong);border-radius:14px;background:color-mix(in srgb,var(--surface-2) 70%,transparent);color:var(--muted)}.oc-empty-state>.oc-icon{width:30px;height:30px;color:var(--muted)}
.oc-status-icon{display:inline-flex;align-items:center;gap:5px}.oc-status-icon>.oc-icon{width:.95em;height:.95em}
@media(max-width:760px){.oc-icon-label{gap:.4rem}.oc-ops-links>a.oc-icon-label{padding-inline:9px}.oc-jump-grid a{grid-template-columns:28px minmax(0,1fr)}.oc-jump-grid a>.oc-icon{width:20px;height:20px}}
/* v2 scheduling intelligence */
.schedule-conflicts{margin:12px 0}.alert-list{display:grid;gap:8px}.alert-card{display:grid;gap:3px;padding:11px 12px;border:1px solid var(--line);border-radius:10px;background:var(--surface-2)}.alert-card.error{border-color:color-mix(in srgb,var(--danger) 55%,var(--line))}.alert-card.warning{border-color:color-mix(in srgb,#e1a323 55%,var(--line))}.alert-card small{color:var(--muted)}

/* v2.5 UI reliability feedback */
.oc-global-status{position:fixed;right:18px;bottom:18px;z-index:3000;max-width:min(460px,calc(100vw - 36px));padding:12px 14px;border:1px solid var(--line-strong);border-radius:12px;background:var(--surface);color:var(--text);box-shadow:0 14px 55px rgba(0,0,0,.38);font-weight:800}.oc-global-status.good{border-color:color-mix(in srgb,var(--success) 68%,var(--line))}.oc-global-status.bad{border-color:color-mix(in srgb,var(--danger) 72%,var(--line));color:var(--danger)}.oc-global-status.info{border-color:color-mix(in srgb,var(--accent) 68%,var(--line))}.oc-global-status[hidden]{display:none}button[aria-busy="true"]{cursor:progress;opacity:.72}

/* v2.5.3 canonical OcheControl product mark */
.oc-product-mark{background:transparent url('/static/ochecontrol-mark.svg') center/contain no-repeat!important;box-shadow:none!important;border-radius:50%!important}
.oc-product-mark:before,.oc-product-mark>span{display:none!important;content:none!important}

/* v2.6 customer support portal + platform service desk */
.support-portal{max-width:1380px}.support-hero,.support-desk-title{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:24px}.support-hero h1,.support-desk-title h1{font-size:clamp(2.4rem,5vw,4.2rem);margin-bottom:10px}.support-hero p,.support-desk-title p{max-width:760px;margin:0}.support-layout{display:grid;grid-template-columns:minmax(300px,390px) minmax(0,1fr);gap:18px;align-items:start}.support-sidebar{padding:16px;position:sticky;top:18px}.support-side-head,.service-queue-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.support-side-head h2,.service-queue-head h2{margin:0}.support-side-head select{max-width:145px}.support-ticket-list,.service-ticket-list{display:grid;gap:8px;margin-top:14px}.support-ticket-row,.service-ticket{display:grid;gap:6px;width:100%;text-align:left;padding:13px 14px;background:var(--surface-2);color:var(--text);border:1px solid var(--line);border-radius:11px}.support-ticket-row:hover,.support-ticket-row.active,.service-ticket:hover,.service-ticket.active{border-color:var(--accent);background:var(--surface-3);text-decoration:none}.support-ticket-row strong,.service-ticket strong{overflow:hidden;text-overflow:ellipsis}.support-ticket-ref{font-size:.76rem;font-weight:900;letter-spacing:.08em;color:var(--accent);text-transform:uppercase}.support-ticket-meta,.service-ticket-bottom,.service-ticket-top{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap}.support-ticket-meta{font-size:.78rem;color:var(--muted)}.ticket-state{display:inline-flex;padding:3px 8px;border:1px solid var(--line-strong);border-radius:999px;font-size:.72rem;font-weight:850;text-transform:uppercase;letter-spacing:.03em}.state-new{color:var(--accent2)}.state-open{color:var(--success)}.state-pending_customer,.state-pending_internal{color:var(--warn)}.state-resolved,.state-closed{color:var(--muted)}.support-empty{min-height:360px;display:grid;place-content:center;text-align:center}.support-case{padding:22px}.support-case-head,.service-case-header{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;border-bottom:1px solid var(--line);padding-bottom:18px}.support-case-head h2,.service-case-header h2{margin:5px 0 9px}.support-case-tags,.service-case-sla{display:flex;gap:7px;flex-wrap:wrap}.support-conversation,.service-timeline{display:grid;gap:12px;margin:20px 0}.support-message,.service-message{padding:15px 16px;border-radius:13px;border:1px solid var(--line);background:var(--surface-2);box-shadow:none}.support-message.customer,.service-message.inbound{border-left:3px solid var(--accent2)}.support-message.staff,.service-message.outbound{border-left:3px solid var(--accent)}.service-message.internal{border-left:3px solid var(--warn);background:color-mix(in srgb,var(--warn) 7%,var(--surface-2))}.support-message-head{display:flex;justify-content:space-between;gap:12px;align-items:center;color:var(--muted);font-size:.78rem;margin-bottom:9px}.support-message-head strong{color:var(--text);font-size:.9rem}.support-message-body{line-height:1.55;color:var(--text-soft);overflow-wrap:anywhere}.support-attachments{display:flex;gap:6px;flex-wrap:wrap;margin-top:10px}.support-reply,.service-compose{border-top:1px solid var(--line);padding-top:18px}.support-reply label{display:grid;gap:7px;font-weight:800}.support-reply textarea,.service-compose textarea{width:100%;margin:8px 0 12px}.support-closed{border-top:1px solid var(--line);padding-top:18px}.support-dialog{width:min(760px,calc(100vw - 28px));max-height:calc(100vh - 30px);overflow:auto;border:1px solid var(--line-strong);border-radius:18px;background:var(--surface);color:var(--text);padding:22px}.support-dialog::backdrop{background:rgba(0,0,0,.72);backdrop-filter:blur(4px)}.support-dialog-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.support-dialog h2{margin:4px 0 0}.support-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.support-desk{max-width:1580px}.support-desk-toolbar{display:grid;grid-template-columns:minmax(260px,1.5fr) repeat(4,minmax(145px,.7fr));gap:8px;margin:16px 0}.support-desk-toolbar>*{width:100%}.service-desk-layout{display:grid;grid-template-columns:minmax(330px,410px) minmax(0,1fr);gap:14px;align-items:start}.service-queue,.service-detail{padding:15px;max-height:calc(100vh - 280px);overflow:auto}.service-queue{position:sticky;top:12px}.service-ticket{font-size:.88rem}.service-ticket>span:not(.support-ticket-ref){color:var(--muted);font-size:.78rem}.service-ticket-bottom time{color:var(--muted);font-size:.7rem;margin-left:auto}.priority-dot{font-size:.7rem;text-transform:uppercase;font-weight:900}.priority-urgent{color:var(--danger)}.priority-high{color:var(--warn)}.priority-normal{color:var(--accent2)}.priority-low{color:var(--muted)}.service-detail{min-height:520px}.service-controls{display:grid;grid-template-columns:repeat(4,minmax(130px,1fr)) auto;gap:8px;align-items:end;margin:16px 0;padding:12px;background:var(--surface-2);border:1px solid var(--line);border-radius:12px}.service-controls label{display:grid;gap:5px;font-size:.72rem;color:var(--muted);font-weight:800;text-transform:uppercase;letter-spacing:.04em}.service-controls select{width:100%;text-transform:none}.service-compose-tabs{display:flex;gap:6px}.service-compose-tabs button{padding:9px 12px}.service-compose-tabs button.active{background:var(--accent);color:var(--accent-text)}
@media(max-width:1050px){.support-layout,.service-desk-layout{grid-template-columns:1fr}.support-sidebar,.service-queue{position:static;max-height:none}.service-detail{max-height:none}.support-desk-toolbar{grid-template-columns:1fr 1fr}.service-controls{grid-template-columns:1fr 1fr}.support-case-head,.service-case-header{flex-direction:column}}@media(max-width:650px){.support-hero,.support-desk-title{align-items:flex-start;flex-direction:column}.support-hero button,.support-desk-title button{width:100%}.support-form-grid,.support-desk-toolbar,.service-controls{grid-template-columns:1fr}.support-message-head{align-items:flex-start;flex-direction:column}.support-case,.service-detail{padding:14px}}

/* v2.6.1 support visibility */
.platform-support-launch,.account-support-panel{display:flex;align-items:center;justify-content:space-between;gap:24px;border-color:color-mix(in srgb,var(--accent) 45%,var(--line));background:linear-gradient(135deg,color-mix(in srgb,var(--accent) 7%,var(--surface)),var(--surface));}.platform-support-launch>div:first-child,.account-support-panel>div:first-child{max-width:860px}.platform-support-launch h2,.account-support-panel h2{margin:5px 0 8px}.platform-support-launch p,.account-support-panel p{margin:0 0 16px}.metric-grid.compact{grid-template-columns:repeat(7,minmax(95px,1fr));margin-top:12px}.metric-grid.compact .metric-card{padding:11px}.platform-support-tab{display:inline-flex!important;align-items:center;gap:7px}.platform-support-tab .badge{min-width:22px;text-align:center}.account-support-panel{margin:18px 0 24px}.hp-field{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}@media(max-width:1000px){.metric-grid.compact{grid-template-columns:repeat(3,1fr)}}@media(max-width:700px){.platform-support-launch,.account-support-panel{align-items:flex-start;flex-direction:column}.metric-grid.compact{grid-template-columns:repeat(2,1fr)}.platform-support-launch .actions,.account-support-panel .actions{width:100%}.platform-support-launch .actions a,.account-support-panel .actions a{flex:1;text-align:center}}

/* v2.6.2 forms and dialog quality pass */
:root{--field-focus:color-mix(in srgb,var(--accent) 58%,transparent);--field-hover:color-mix(in srgb,var(--accent) 30%,var(--line-strong));}
form{min-width:0}
.form-stack{gap:20px}
.form-stack>label,.oc-field{display:grid;gap:8px;min-width:0;color:var(--text);font-size:.88rem;font-weight:800;line-height:1.25}
.form-stack>label>small,.oc-field small,.field-hint{font-size:.76rem;line-height:1.45;font-weight:500;color:var(--muted)}
.form-stack input:not([type=checkbox]):not([type=radio]),.form-stack select,.form-stack textarea,
.oc-form input:not([type=checkbox]):not([type=radio]),.oc-form select,.oc-form textarea,
.row .field input,.row .field select,.row .field textarea,
.service-controls select,.support-desk-toolbar input,.support-desk-toolbar select{
  width:100%;min-width:0;min-height:48px;border:1px solid var(--line-strong);border-radius:11px;padding:12px 14px;background:color-mix(in srgb,var(--surface-2) 92%,var(--surface));color:var(--text);font:inherit;line-height:1.25;outline:none;transition:border-color .15s ease,box-shadow .15s ease,background .15s ease;
}
.form-stack textarea,.oc-form textarea,.row .field textarea{min-height:132px;resize:vertical;line-height:1.55}
.form-stack input:hover,.form-stack select:hover,.form-stack textarea:hover,.oc-form input:hover,.oc-form select:hover,.oc-form textarea:hover,.row .field input:hover,.row .field select:hover,.row .field textarea:hover{border-color:var(--field-hover)}
.form-stack input:focus,.form-stack select:focus,.form-stack textarea:focus,.oc-form input:focus,.oc-form select:focus,.oc-form textarea:focus,.row .field input:focus,.row .field select:focus,.row .field textarea:focus,.service-controls select:focus,.support-desk-toolbar input:focus,.support-desk-toolbar select:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--field-focus);background:var(--surface-2)}
.form-stack input:invalid:not(:placeholder-shown),.form-stack textarea:invalid:not(:placeholder-shown),.oc-form input:invalid:not(:placeholder-shown),.oc-form textarea:invalid:not(:placeholder-shown){border-color:color-mix(in srgb,var(--danger) 66%,var(--line-strong))}
.form-stack>button[type=submit],.oc-form>button[type=submit],.oc-form-actions button[type=submit]{min-height:48px;padding:12px 20px;border-radius:11px;background:var(--accent);color:var(--accent-text);font-weight:900;box-shadow:0 8px 24px color-mix(in srgb,var(--accent) 16%,transparent)}
.form-stack label.inline{min-height:42px;display:flex;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:color-mix(in srgb,var(--surface-2) 72%,transparent);font-size:.86rem;font-weight:650}
.form-stack label.inline input[type=checkbox],.form-stack label.inline input[type=radio]{width:18px;height:18px;margin:0;accent-color:var(--accent)}
.oc-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 18px}.oc-form-grid>.wide{grid-column:1/-1}
.oc-form-section{display:grid;gap:16px;padding:18px;border:1px solid var(--line);border-radius:14px;background:color-mix(in srgb,var(--surface-2) 64%,transparent)}
.oc-form-section-head{display:grid;gap:4px}.oc-form-section-head h3{margin:0;font-size:1rem}.oc-form-section-head p{margin:0;color:var(--muted);font-size:.8rem}
.oc-form-actions{display:flex;justify-content:flex-end;align-items:center;gap:10px;flex-wrap:wrap;padding-top:16px;border-top:1px solid var(--line)}
.oc-form-actions .message{margin-right:auto}
.oc-form-panel{padding:26px;border-radius:18px}
.row:has(.field){display:grid;grid-template-columns:repeat(4,minmax(0,1fr)) auto;gap:12px;align-items:end;margin-top:16px}
.row:has(.field) .field{display:grid;gap:7px;min-width:0;color:var(--text);font-size:.78rem;font-weight:800}
.row:has(.field)>button{min-height:48px;white-space:nowrap}
dialog form{width:100%;max-width:none;margin:0}
dialog{box-shadow:0 30px 100px rgba(0,0,0,.55)}
dialog::backdrop{background:rgba(2,7,12,.76);backdrop-filter:blur(5px)}
.auth-form{margin-top:24px}.auth-form.panel{padding:26px}.auth-form>button[type=submit]{width:100%}
.url-field{min-height:48px;border-radius:11px!important}.url-field:focus-within{border-color:var(--accent)!important;outline:0!important;box-shadow:0 0 0 3px var(--field-focus)}
.message:not(:empty){padding:10px 12px;border:1px solid color-mix(in srgb,var(--danger) 45%,var(--line));border-radius:10px;background:color-mix(in srgb,var(--danger) 7%,transparent);line-height:1.4}.message.good:not(:empty){border-color:color-mix(in srgb,var(--success) 45%,var(--line));background:color-mix(in srgb,var(--success) 7%,transparent)}

/* Support forms */
.support-dialog{width:min(820px,calc(100vw - 28px));padding:0;overflow:hidden;border-radius:20px}
.support-dialog form{display:grid;gap:0}
.support-dialog-head{padding:24px 26px 18px;border-bottom:1px solid var(--line);background:linear-gradient(180deg,color-mix(in srgb,var(--accent) 7%,var(--surface)),var(--surface))}
.support-dialog-head h2{font-size:1.65rem;margin:5px 0 0}.support-dialog-head p{margin:7px 0 0;font-size:.86rem;max-width:580px}
.support-dialog-body{display:grid;gap:20px;padding:24px 26px 26px;overflow:auto;max-height:calc(100vh - 190px)}
.support-dialog .support-form-grid{gap:16px 18px}
.support-dialog .form-stack>label,.support-dialog .oc-field{font-size:.83rem}
.support-dialog textarea{min-height:180px}
.support-dialog .oc-form-actions{margin-top:2px;padding-top:18px}
.support-dialog .support-dialog-close{width:38px;height:38px;padding:0;display:grid;place-items:center;border-radius:10px;background:var(--surface-3);color:var(--text);border:1px solid var(--line-strong);font-size:1.05rem}
.support-new-meta{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.support-new-meta span{font-size:.72rem;color:var(--muted)}
.service-compose{display:grid;gap:10px}.service-compose textarea{min-height:150px;margin:0}.service-compose-tabs{border-bottom:1px solid var(--line);padding-bottom:10px}
.service-controls{gap:12px;padding:15px}.service-controls label{gap:7px}.service-controls button{min-height:48px}
.support-desk-toolbar{gap:10px}.support-desk-toolbar input,.support-desk-toolbar select{min-height:44px;padding:10px 12px}

/* Result and operational dialogs */
.result-dialog-inner,.mn-dialog form,.fixture-control-dialog form{width:min(760px,calc(100vw - 30px));max-width:100%;margin:0 auto}
.result-dialog-inner input,.result-dialog-inner select,.result-dialog-inner textarea{min-height:46px}

@media(max-width:900px){.row:has(.field){grid-template-columns:1fr 1fr}.row:has(.field)>button{grid-column:1/-1}.oc-form-grid{grid-template-columns:1fr}.oc-form-grid>.wide{grid-column:auto}}
@media(max-width:650px){.support-dialog{width:calc(100vw - 16px);max-height:calc(100vh - 16px)}.support-dialog-head{padding:19px 18px 15px}.support-dialog-body{padding:18px;max-height:calc(100vh - 145px)}.support-dialog .support-form-grid,.row:has(.field){grid-template-columns:1fr}.oc-form-actions{display:grid;grid-template-columns:1fr}.oc-form-actions .message{width:100%}.oc-form-actions button{width:100%}.auth-form.panel,.oc-form-panel{padding:20px}}